SHIPPING, RETURNS AND REFUND POLICIES

Shipping & Returns Policy

At GLOWZI, we know how eagerly you await your products. That's why we've implemented a simple, transparent, and stress-free shipping and returns policy.

Shipping

• Shipping zone: worldwide

• Average lead times:

  • Order processing: 2 to 4 business days

  • Delivery: 5 to 8 business days depending on destination.

• Tracking: each order benefits from a tracking number sent by email.

• In case of carrier-related delays, our team will assist you in finding a quick solution.

Returns & Exchanges

Changed your mind? No worries.

• You have 14 days after receipt to return your order to us.

• Conditions:

  • Unused products

  • In their original packaging

  • In perfect condition

Upon receipt and verification, we will process a refund within 14 days.

⚠️ Defective or Damaged Products

• If you receive a damaged or defective product, we will arrange a free exchange or a full refund.

• In this case, return shipping costs are covered by GLOWZI LIFT

Our Commitment

We want your experience to be 100% serene.
That's why we guarantee you:

• Deadlines met as much as possible.

• Products carefully checked before shipping.

• A simple and straightforward return policy.

📩 For any request, contact our customer service: iwozreclamationt@gmail.com